“Open Door Solutions has been an exemplary vendor for our school’s document processing needs. Regardless of the size of the job, the results are of the highest quality given their attention to detail at every processing step. They are particularly mindful of asking relevant questions we had not even considered, ensuring our satisfaction. Whether it’s a simple document imaging job or a complex electronic data retrieval, Open Door Solutions has served us effectively for the past three years.”

Joe Allen – Jesuit College Preparatory School of Dallas

“ODS is quite possibly the best litigation support/document management vendor with whom I have ever had the pleasure of working in my twenty-four year legal assistant career. They are extremely professional, knowledgeable, and have an exacting approach, consistently reaching an unsurpassed level of excellence in every service they provide. And they are all genuinely nice people as well. I wholeheartedly put my stamp of approval on ODS. The legal industry is lucky to have 'em.”

Erin Williams – McKool Smith, P.C.

“I first had the pleasure meeting Bob Sweat and Tom Miller in 1996. They are very reliable and their combined knowledge of electronic data management is outstanding. I would definitely recommend them to anyone considering a vendor for any size database project.”

Whittney L. Lyon, RP – Fish & Richardson P.C.

“Bob and Tom are the best! Their knowledge of the litigation process and experience in the industry is second to none. If I ever have anything outside the box, I know I can give them a call. If they can't handle it for me, they'll point me in the direction of someone who can.”

Aaron Fletcher – Weil, Gotshal & Manges LLP

"Another paralegal and I spent almost 2 months searching for the best possible vendor to handle our section's document imaging, coding, and tech support needs. After interviewing many "top" vendors and checking their references, we chose Open Door Solutions for their experience, expertise, responsiveness, and competitive pricing. With ODS you don't have to go through sales representatives for your questions or problems, often resulting in delays in obtaining the needed answers. You simply call the people with knowledge directly – no middleman and no waiting for callbacks. In fact, I cannot recall a time when any member of their team failed to answer their cell phone after hours (they always answer!) which is extremely reassuring when you need an answer right now.

Over the past two years working with ODS, they have far exceeded our expectations. In fact, Tom Miller proved so valuable to our section that we actually set him up with a desk and computer for two years to assist us with three very heavy document intensive cases. Tom became and remains an important and trusted member of our team, often working long hours with us on numerous weekends. I have many stories wherein ODS went above and beyond. I have found them to be experts in Concordance and on how to process large, difficult, document collections - while always keeping an eye on cost and efficiency. I couldn't imagine using anyone else!"

Julie Robertson – Winstead PC

"ProPath has used Open Door Solutions numerous times over the past several years and have been very pleased with their range of services. Every project was completed on time and at the price promised. Their experience in servicing varied clients assisted us greatly in creating a solution to our document retention dilemmas."

Will Grisham – ProPath



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Project Management • User Technical Support • Software Training and Support